Privacy Policy for CrewzControl LLC

Effective Date: October 1, 2024

CrewzControl LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information in connection with the use of our subscription-based software-as-a-service (SaaS) product, CrewzControl ("Software"). By using our Software, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following types of information to provide and improve our services:

a. Personal Information

Personal information is any information that identifies you or can be used to contact or locate you. The personal information we collect may include:

• Name
• Email address
• Phone number
• Company name
• Billing and payment information
• Usernames and passwords
• Any other information you voluntarily provide when creating an account or interacting with our services

b. Usage Data

We may collect data related to how you interact with our Software, including:

• IP addresses
• Browser type and version
• Operating system
• Pages visited
• Location data
• Time spent on pages
• Error logs and performance data
• Other usage data to help us understand how the Software is used and improve performance

c. Cookies and Similar Technologies

We may use cookies, web beacons, and similar technologies to collect information about your usage patterns and preferences. Cookies help us deliver a better user experience, but you can manage your cookie settings through your browser.

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

a. Provision of Services

• To provide, operate, maintain, and support our Software.
• To process transactions and manage your subscription.
• To communicate with you regarding your account, support inquiries, or product updates.

b. Product Improvement

• To analyze usage trends and improve the functionality and user experience of the Software.
• To monitor performance and address technical issues or bugs.

c. Legal Compliance

• To comply with legal obligations, such as record-keeping for tax purposes or responding to lawful requests by authorities.

3. SHARING YOUR INFORMATION

We do not sell your personal information to third parties. However, we may share your personal information with third-party vendors and service providers in the following circumstances:

a. Service Providers

We may share your personal data with trusted third-party vendors who provide services on our behalf, such as:

• Payment processors
• Software development and testing
• Cloud hosting providers
• Customer support platforms
• Analytics services These service providers are granted access to your personal information only to the extent necessary for them to perform their duties, and they are required to maintain the confidentiality and security of your data.

b. Legal Requirements

We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas or court orders, or to protect our rights and safety.

c. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring company. If such a transfer occurs, we will notify you and provide choices about how your information is handled.

4. DATA SECURITY

We take data security seriously and implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. DATA RETENTION

We will retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements. Once your data is no longer needed, we will securely delete or anonymize it.

6. YOUR RIGHTS AND CHOICES

You have certain rights regarding your personal information, subject to applicable laws. These may include the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data, unless we are required to retain it for legal purposes.
• Object to the processing of your personal information or request that we limit its processing.
• Opt-out of receiving marketing communications.

To exercise any of these rights, please contact us at support@CrewzControl.com . We will respond to your request in accordance with applicable laws.

7. THIRD-PARTY LINKS

Our Software may contain links to third-party websites or services. This Privacy Policy does not apply to any information you provide to or that is collected by third parties. We are not responsible for the privacy practices of third-party websites or services, and we encourage you to review their privacy policies before providing any personal information.

8. INTERNATIONAL DATA TRANSFERS

If you are located outside of the country where our servers are located, your personal data may be transferred to and processed in the country where our servers are hosted. We will take appropriate steps to ensure that your data is treated securely in accordance with this Privacy Policy and applicable laws.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you via email or by prominently posting a notice on our website. Your continued use of the Software after such changes signifies your acceptance of the updated Privacy Policy.

10. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at:

CrewzControl LLC
29838 Three Notch Rd,
Charlotte Hall, MD 20622
support@CrewzControl.com